Privacy Policy

Effective Date: 01 May 2025

TEAMMUNITY BUSINESS PRIVATE LIMITED ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our multi-vendor e-commerce platform (the "Platform") through our website or mobile application.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name, email address, phone number, billing and shipping address.
• Government-issued ID (for KYC or verification purposes).
• Bank account or UPI details (for sellers).
• PAN/Aadhar (for tax compliance).
• GST number (if applicable).

B. Account & Login Details

• Username, password, login timestamps, IP address.

C. Transactional Data

• Order details, payment information, purchase history.

D. Device & Usage Data

• Device type, operating system, browser type, IP address.
• App usage analytics, crash logs.

E. Location Data

• Location permissions when using the app (if enabled).

2. How We Use Your Information

We use your information to:

• Create and manage your user/seller account.
• Process orders, payments, and refunds.
• Deliver products and track shipments.
• Communicate for support, offers, and updates.
• Ensure platform security and fraud detection.
• Comply with legal, tax, and regulatory obligations.

3. Sharing Your Information

We may share your data with:

• Delivery partners for order fulfillment.
• Payment gateways for transaction processing.
• Vendors/Sellers when you place an order from them.
• Government authorities for legal compliance.
• Technology service providers (hosting, analytics).
• Marketing partners (with consent).

We do not sell your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember login sessions.
• Measure app/website performance.
• Deliver personalized content and ads.

You can manage cookie preferences through your browser/app settings.

5. Data Retention

We retain your personal data:

• As long as your account is active.
• As required by law (e.g., income tax, GST laws).
• For resolving disputes or enforcing agreements.

6. Data Security

We follow industry best practices and take reasonable steps to secure your data from unauthorized access, alteration, or disclosure.

7. User Rights

You have the right to:

• Access your personal data.
• Correct or update your information.
• Delete your account (subject to legal obligations).
• Withdraw consent (where applicable).

To exercise these rights, please email us at support@teammUnity.in.

8. Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Third-Party Links

Our platform may contain links to external websites or apps. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns, contact:

TEAMMUNITY BUSINESS PRIVATE LIMITED
PLOT NO 19/20, SECTOR F T, TAL.SHIROL, YADRAV, Parvati Industrial Estate, Kolhapur, Hatkanangle, Maharashtra, India, 416146
Email: sabkafayda1@gmail.com
Phone: +91 99230 34006